PRIVACY POLICY
This Privacy Policy explains how Ember Advertising & Media (“we”, “us”, “our”) collects, uses and protects your information when you use our website or engage with our services.
1. Information We Collect
We may collect and process the following data:

• Name and contact details (such as email address and phone number)

• Business information provided through enquiries or forms

• Website usage data (via cookies and analytics tools)

• Any other information you provide when contacting us

2. How We Use Your Information
We use your information to:

• Respond to enquiries and provide our services

• Manage ongoing projects and client relationships

• Improve our website and services

• Send relevant updates or communications (where appropriate)

We do not sell or share your personal data with third parties for marketing purposes.
3. Legal Basis for Processing
We process your data based on:

• Your consent (e.g. submitting a contact form)

• Contractual necessity (to deliver agreed services)

• Legitimate interests (to improve and operate our business)

4. Data Sharing
We may share your data with trusted third parties where necessary, including:

• Payment processors

• Website and hosting providers

• Marketing and analytics platforms

These providers only process data on our behalf and in line with data protection regulations.
5. Data Storage & Security
We take reasonable steps to protect your data and keep it secure.
Your information may be stored on secure systems used to operate our business (e.g. email, CRM, or cloud services).
6. Data Retention
We only keep your data for as long as necessary to:

• Provide our services

• Meet legal or accounting requirements

7. Your Rights
Under UK data protection law, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing

• Withdraw consent where applicable

To exercise any of these rights, please contact us.
8. Cookies
Our website may use cookies to improve user experience and analyse website traffic.
You can control or disable cookies through your browser settings.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of these third parties.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
11. Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Email: info@ember-am.co.uk